Your Questions Answered: PTN Performance FAQ
At PTN Performance, we understand that you may have questions about our sports massage therapy services. Below are some frequently asked questions to help you understand our offerings and how we can assist you in achieving peak performance.

What is sports massage therapy?
Sports massage therapy is a specialised form of massage that focuses on the needs of athletes and active individuals. It aims to prevent injury, enhance performance, and facilitate recovery through targeted techniques that address specific muscle groups and soft tissues.

Who can benefit from sports massage therapy?
Anyone engaged in physical activity can benefit from sports massage therapy, whether you're a professional athlete, a weekend warrior, or someone who simply leads an active lifestyle. It helps improve flexibility, reduce muscle tension, and speed up recovery.

How often should I receive sports massage?
The frequency of sports massage therapy can vary depending on your activity level and personal goals. Many athletes benefit from regular sessions (weekly or bi-weekly), while others may find monthly treatments sufficient for maintenance and relaxation.
Legal Notice
Name of company
PTN Performance
Contact details
paul.neale@ptnperformance.co.uk
tel. 07727 059138
Regulatory authority
Member of the SMA (Sports Massage Association)
Privacy Policy
Collected Personal Data
• Personal Information: When you book an appointment, we collect personal information, including your name, contact details (email address and phone number), and payment information.
• Health Information: To provide safe and effective treatments, we may also collect health-related information relevant to your session.
• Website Usage Data: We may collect data on how you use our website, including IP address, browser type, pages visited, and other analytical data.
Purpose of collecting data
• To Process Bookings: We use your personal information to manage and confirm your appointment bookings.
• Payment Processing: Payments made through our website are securely processed by Stripe, and we do not store your card details.
• Communication: We may use your contact information to send you appointment reminders, confirmations, or important updates related to your booking.
• Health and Safety: Health information you provide enables us to tailor treatments to your needs and avoid any contraindications.
• Website Improvements: Usage data helps us understand how our website is used and allows us to improve functionality and user experience.
